Privacy Policy

Cohera LLC (also referred to as “we,” “us,” or “our”) is committed to safeguarding the privacy of visitors to our website and users of our services. This Privacy Policy describes:

What information we collect
How we use and share it
Your rights and choices
Data retention and security
Special provisions (e.g. California / CCPA)
Updates to this policy
Contact information

By using our website or services, you consent to the collection and processing of your personal information as described in this policy.

1. Information We Collect

We collect two main types of information:

a) Personal Information

Information you provide to us voluntarily, including:

Name, email address, phone number
Postal / mailing address
Company name, job title
Payment / billing information (via third-party processors)
Event registration details, preferences (e.g. dietary, accessibility)
Media content (photos, video, audio) you submit during events
Any other information you choose to provide via contact forms, surveys, etc.

b) Automatically Collected / Technical Information

When you visit our website or use our services, we automatically collect:

IP address
Browser type, operating system version, device type
Referring and exit pages
Date and time stamps
Navigation paths, pages visited, interactions
Cookies, web beacons, tracking pixels
Clickstream data

We may also obtain data from third parties (e.g. business partners, analytics providers) to update or enrich our records (e.g. updated address, contact information).

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, maintain, and improve our website and services
To fulfill orders, registrations, or other transactions
To process payments and issue refunds
To send transactional communications (e.g. confirmations, updates)
To send marketing communications you have opted into
To conduct analytics, research, and trend analyses
To detect, prevent, or address fraud, security breaches, or misuse
To comply with legal obligations, enforce our policies, or respond to lawful requests
In connection with corporate transactions (merger, acquisition, sale)

We will not use your personal data in ways inconsistent with the purposes for which it was collected without your consent.

3. Cookies, Tracking & Analytics

Cookies & Similar Technologies

We use cookies, web beacons, and similar tools to:

Recognize and maintain your session
Customize or enhance your experience
Analyze how users navigate and use our site
Measure and optimize marketing performance

You may configure your browser to refuse or block cookies, but doing so may restrict access to certain features of the site.

Third-Party Analytics & Advertising

We partner with third-party services (for example, Google Analytics) that use tracking technologies to collect anonymous or pseudonymous data about your activity on our site. These providers may use this information for analytics, measuring usage and performance, and serving relevant advertising.

If available, you may opt out of some analytics (e.g. via Google’s opt-out tools) or control preferences through cookie banners or browser settings.

4. Sharing & Disclosure of Information

We do not rent or sell your personal information. We may share information in the following ways:

Service providers / processors: third parties who perform services on our behalf (payment processing, email, analytics, hosting, etc.). These entities are contractually bound to protect your data.
Event partners, venues, vendors: to the extent necessary to fulfill services you requested (e.g. supplying your registration info to an event venue).
Affiliates / subsidiaries: for business operations and internal functions.
Legal / regulatory / safety: when required by law, court order, or to protect rights or safety.
Business transfers: in context of merger, acquisition, sale of assets, or similar transactions, your data may be transferred, subject to confidentiality obligations.

We may also share aggregated, anonymized data (that cannot reasonably identify individuals) freely.

5. Data Retention & Deletion

We retain your personal data only as long as needed for the purposes for which it was collected (or as required by law). After that:

We will delete or anonymize your data
If deletion is infeasible (e.g. backup or archival systems), we will isolate it and restrict access, using it only for legal or compliance purposes

If you request deletion and it does not conflict with our legal obligations (e.g. recordkeeping, dispute resolution), we will comply and certify completion.

6. Security & Confidentiality

We maintain administrative, technical, and physical safeguards to protect your personal information from unauthorized or unlawful access, alteration, disclosure, or destruction. These measures may include:

Encryption (in transit and, where appropriate, at rest)
Access controls and role-based permissions
Firewalls, intrusion detection, network protection
Regular backups, audits, and monitoring
Staff training and confidentiality obligations
Policies and procedures for incident response

No security system is perfect. If you suspect unauthorized access or misuse, please contact us immediately.

7. Data Subject Rights & Choices

Depending on your jurisdiction, you may have rights regarding your personal data, including:

Access: request what data we hold about you
Correction: update or correct inaccuracies
Deletion / Erasure: request deletion of data
Restriction / Objection: limit or object to processing
Data Portability: request a transfer of your data
Withdraw Consent: where processing is based on consent
Opting out of Marketing: unsubscribe from promotional emails / SMS

To exercise these rights, contact us using the information in the Contact Us section. We may verify your identity before fulfilling such requests. Some limitations may apply (e.g. when retaining data is legally required).

8. Children’s Privacy

Our website and services are not directed to children under [age threshold, e.g. 13 or 16]. We do not knowingly collect personal information from children below that age. If we learn we have inadvertently collected data from a minor without parental consent, we will promptly delete it.

9. California & CCPA / CPRA Supplement

If you are a California resident, the following additional provisions apply:

Notice of Collection & Use

We may collect the following categories of personal information within the past 12 months:

Identifiers (name, email, address, device IDs, cookies, etc.)
Additional data under Cal. Civ. Code § 1798.80 (e.g. signatures, account numbers)
Protected classifications (age, gender, disability, etc.)
Online activity (clickstream, browsing data)
Sensory information (audio, visual data)
Employment / business information (for B2B individuals)
Inferences (derived profiles or preferences)

We collect, use, or may have used this information for the purposes described in this policy and for:

Advertising and marketing (excluding cross-context behavioral advertising)
Analytics, auditing
Security, fraud prevention, debugging, verification
Internal research and service improvement
Managing business relationships

Sale / Sharing

We do not sell personal information. We do not share personal information for cross-context behavioral advertising.

Disclosure

We may disclose the above categories of personal information to:

Affiliates, vendors, analytics providers, service providers
Government entities (if required)
In connection with business transfers

California Consumer Rights

You may, twice in a 12-month period, request:

Categories and specific pieces of personal information we have collected
Sources from which we collected it
Purposes of collection
Categories of third parties with whom it was disclosed

You may also request correction or deletion of certain personal information. To exercise these, email privacy@meetcohera.com. We will verify your identity before acting.

We will not discriminate against you for exercising these rights (unless permitted by law). To the extent allowed, we may charge a reasonable fee if requests are excessive or burdensome.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. For significant changes, we will post a notice on our site and update the “Last updated” date. Your continued use after changes signifies acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or wish to exercise your rights, please contact:

COHERA LLC
Email: privacy@meetcohera.com